Frequently Asked Questions
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What makes our scarves different?
Our scarves are handcrafted from 100% pure cashmere and made in small batches by skilled artisans in India. Each piece is designed to be timeless, incredibly soft, and made to last—offering both warmth and effortless style.
Are the scarves really 100% cashmere?
Yes. All of our scarves are made from 100% pure cashmere. We take pride in sourcing high-quality natural fibers to deliver unmatched softness and warmth
How do I care for my cashmere scarf?
We recommend dry cleaning or gently hand washing in cold water with a mild detergent. Lay flat to dry and avoid wringing or twisting. Store folded in a breathable pouch to maintain its shape and softness.
Where are your products made?
Our scarves are ethically made in India, where generations of craftsmanship meet luxurious materials. Each scarf is woven with care and attention to detail
Do you offer gift wrapping?
Yes! Every scarf arrives beautifully wrapped in tissue and placed in a reusable cotton pouch—ready to gift (or keep for yourself!)
What if I change my mind? Can I return or exchange?
We accept returns or exchanges within 14 days of delivery, as long as the item is unused and in original condition. Please see our Returns page for full details.
How long does shipping take?
Standard orders ship within 1–3 business days. U.S. shipping usually takes 3–7 days, depending on your location. We’ll email you tracking as soon as your order ships.
Do you ship internationally?
At this time we're only sending products to our customers in the USA, where we're located. If you're interested in international shipping, sign up for our newsletter for advanced notice when we start shipping internationally.